State Farm® app good for
Just installed the app and after an initial bank account setup via my PC I can now pay from the app. ApplePay is also one of the payment options. The other thing I like is that I now have the latest car/motor insurance paper at hand.
If you have a good wireless or wifi connection this app works great! We have been with SF Bank now for almost a year as our primary bank and deposit all checks and transfers via this app and have never had a problem!
Even though I have the app set to open with my thumb print, Im required to get a code texted or emailed to me in order to login, even when I say my phone is a computer it should remember. Please help. Thanks.
After realizing exactly how the app works, its great!! No one should have any complaints after spending a few minutes to figure it out!!
Best app Ive used yet for any service, great job State Farm, I have used other apps to pay bills and check services etc and they arent even close to being as user friendly and easy to use as this one, way ahead of the rest
Before it was very buggy and non-functional. With the latest release, it works and it is easier to use. It also does exactly what you need it to do: view your policy, file claims, etc. thank you State Farm for making the user experience much better than before. Now I can manage my policy more efficiently!
Some bad moments
If I could give this app zero stars I would. Its very disappointing compared to Geicos mobile app. You cant even make a payment on it. Whats the point in even having an app when it redirects you to the website to do anything. State Farm needs to reinvent this immediately, its a waste of time.
Terrible customer service, accompanied with a terrible phone application. I ll be closing my account with this Bank. State Farm insurance is great but their credit card services and customer service is sub par!
Worse app since 7/8/2016. Every single time I try to login ask for verification code. Is really annoying have to verify my device 3 or 4 time a day!!
Ive used this app on the same phone many times before but now it wants me to reset my password by asking security questions about a house and car we owned fifteen years ago. How am I to remember how much I paid for a house or the exact year of our car that we sold at least eight years ago? Weve had three or four homes since then and just as many vehicles. Why the stiff security in the first place, would someone hack into my account to file a claim to fix my car or (God forbid) pay my bill?
So, with the update, I cant pay on my policy through the app? How stupid. It used to be convenient to do, now, theres really no point to have the app!
I use my thumbprint to log into my account. Why should I have to verify who I am every time I open the app?? This is beyond annoying. Please fix this ASAP.